Online Learning Page

Troubleshooting

Having difficulty? Please refer to the information below. If you have any other difficulty, please feel free to contact us or fill out the form at the bottom of the page.

Schools/other users have done the following:

  • Install e-lecta 8 as an admin user
  • Add a firewall rule allowing traffic on ports 443, 3301, and 9910 from your network to the savvy server hosted by e-lecta as suggested in their support documentation. These are the details of the server from their support: Savvy Education have their sessions hosted on a UK-based server with IP address 212.64.152.33 and host name el09.e-lecta.com. The address should be the same for other schools, but it may be good to double check with e-lecta
  • Allow the above IP address for students in your web filter